Be In-the-Know
FAQ'S
Tickets
How can I access my tickets after finalizing my purchase?
- An email confirmation will be sent to you which you can then use to access your tickets.
- You can login into the online store with the email address and phone number used at purchase.
- If you do not receive a confirmation email, contact Belmont Park Support at 1(858)-367-7488 and they will resend you a confirmation email via new or preferred email.
How can I check my ticket balance?
- You can view your tickets at any of our rides, attractions, ticket booth, and main ticket office located next to our Giant Dipper rollercoaster.
What can my tickets be used for?
- You can use these tickets for our rides or attractions.
- Arcade and Belmont prize games are not included.
Can Universal Tickets be used between more than one person?
- Yes.
Can I get a physical copy of my digital Universal Ticket?
- Yes, you may receive a physical copy at our main ticket office located next to our Giant Dipper rollercoaster.
- Once the physical copy has been printed the digital ticket will no longer be valid.
Are Universal Tickets refundable?
- No, however, Universal Tickets do not expire and can be saved for your next visit.
Can I purchase any quantity of Universal Tickets?
- Our online store has selected packages of tickets 10, 16, 30, and the Bonus Pack, for exact ticket please visit our main ticket office located next to our Giant Dipper rollercoaster.
Can I reload my Universal Tickets online?
- Reloading tickets can only be done onsite at our main ticket office located next to our Giant Dipper rollercoaster. Universal Ticket packages may be purchased online.
Can I combine multiple online tickets?
- Yes, combining tickets can only be done onsite at our main ticket office located next to our Giant Dipper rollercoaster.
Do Universal Tickets expire? Do they have to be used on a specific day?
- Universal Tickets do not expire and can be used any day.
WristBands
What does my over 48 wristband cover?
- The over 48 wristbands include all rides and attractions, with two turns on the Zipline. All rides and attractions are subject to closure without notice.
Can a wristband be used between more than one person?
- No, company policy prohibits the sharing of a wristband. Wristbands may be voided if policy is violated.
How long is my wristband good for?
- Wristbands are good for one day; they can be upgraded to an annual pass at our main ticket office for 365 days of fun.
Why is my photo needed to purchase a wristband?
- Photos are used to identify whose wristbands it belongs to.
I lost the link to my wristband; How can I access it again?
- You can login into the online store with the email address and phone number used at purchase.
Are wristbands refundable?
- No, all sales are final.
Can I upgrade my wristband to an annual pass?
- Yes, you may upgrade a wristband to an annual pass. You will need to head to our main ticket office located next to our Giant Dipper rollercoaster. This may only be done on the same day the wristband was purchased.
Can I get a physical copy of my digital wristband?
- If you’d like a physical copy of your digital wristband, you may visit our main ticket office located next to our Giant Dipper rollercoaster. Once the wristband has been printed, the digital wristband will no longer be valid.
Annual Pass
I’m an existing pass member, how does this affect me?
- All existing pass members will continue to enjoy their current perks and discounts until the end of their expiration date.
How long is my Season Pass good for?
- All Season Passes are valid 365 days from purchase date.
How many Buddy Passes can I use at a time?
Only 1 buddy pass can be redeemed for the selected date per pass.
When do the buddy pass uses expire?
Buddy passes are only active while the season pass is active.
When can I use my Buddy Pass?
Buddy Pass Days are as follows:
01/25/2026
02/20/2026
03/11/2026
04/21/2026
05/09/2026
05/16/2026
06/05/2026
08/19/2026
09/06/2026
10/03/2026
11/23/2026
12/18/2026
Can I share my Season Pass?
- No, Season Passes are designated solely to the member. Revisit tier perks on Bring-A-Buddy options.
Can I get a physical copy of my digital Season Pass?
- If you wish to receive a physical Season Pass card you may visit our main ticket office located next to the Giant Dipper rollercoaster. View our Park Map here!
How do I use my digital Season Pass?
- You can use your Season Pass directly from your phone and have it scanned at any ride or attraction.
- You can go to the ticket booth and redeem it in exchange for a physical wristband so that you don’t need your mobile device.
How do I use my physical Season Pass Card?
- You will need to redeem the Season Pass card at the main ticket booth located next to our Giant Dipper rollercoaster for a Ride & Play wristband that will give you access.
Are Season Passes refundable?
- Season Passes are not eligible for refunds, all sales are final.
